Privacy Policy 

The Tasty Dietitian 

Effective Date: 1 December 2025 

Last Updated: 1 December 2025 

 

1. Introduction 

The Tasty Dietitian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or interact with us. 

Our Business: We are a nutrition and dietetic practice operating in Australia, providing evidence-based nutrition advice and lifestyle guidance for busy professional women. 

ABN: 41919798407 

 

2. Information We Collect 

2.1 Personal Information 

  • Contact Details: Name, email address, phone number, mailing address 

  • Health Information: Dietary preferences, health concerns, lifestyle patterns (with consent) 

  • Survey Responses: Feedback, preferences, and insights you provide 

  • Payment Information: Billing details, transaction records 

  • Communication Records: Emails, messages, consultation notes 

2.2 Technical Information 

  • Website Analytics: IP address, browser type, pages visited, time spent 

  • Cookies: Session data, preferences, analytics tracking 

  • Email Engagement: Open rates, click-through rates, unsubscribe requests 

2.3 Sensitive Information 

Under the Privacy Act 1988 (Cth), health information is considered sensitive. We only collect health information: 

  • With your explicit consent 

  • When necessary for providing nutrition services 

  • In accordance with professional dietetic standards 

 

3. How We Use Your Information 

3.1 Primary Purposes 

  • Service Delivery: Providing personalised nutrition advice and meal planning 

  • Communication: Responding to inquiries, sending appointment reminders 

  • Business Operations: Processing payments, maintaining client records 

  • Legal Compliance: Meeting professional and regulatory requirements 

3.2 Secondary Purposes (with consent) 

  • Marketing Communications: Newsletters, health tips, service updates 

  • Research & Development: Improving services, creating resources 

  • Survey Participation: Gathering feedback for business development 

3.3 Email Marketing 

  • Automated Sequences: Welcome series, educational content, service information 

  • Segmentation: Tailored content based on interests and engagement 

  • Opt-out: Easy unsubscribe option in every email 

 

4. Disclosure of Information 

4.1 We May Share Information With: 

  • Healthcare Providers: With your consent, for coordinated care 

  • Professional Colleagues: For consultation purposes (de-identified) 

  • Technology Providers: Microsoft 365, Stripe, Squarespace, Circle, and other privacy-compliant service providers necessary for business operations 

  • Legal Authorities: When required by law 

4.2 We Do NOT: 

  • Sell your personal information to third parties 

  • Share health information without explicit consent 

  • Use your information for purposes not disclosed 

 

5. International Transfers 

Some of our technology providers (Microsoft 365, Stripe, Squarespace, Circle) may store data internationally. These providers: 

  • Comply with Australian privacy standards 

  • Maintain appropriate security measures 

  • Are covered by our data processing agreements 

 

6. Security Measures 

6.1 Technical Safeguards 

  • Encryption: SSL certificates for website and email 

  • Access Controls: Password protection, two-factor authentication 

  • Regular Updates: Software security patches and updates 

6.2 Administrative Safeguards 

  • Staff Training: Privacy awareness and data handling procedures 

  • Access Limitation: Need-to-know basis for client information 

  • Record Retention: Secure storage and disposal policies 

 

7. Your Rights 

Under Australian Privacy Law, you have the right to: 

7.1 Access & Correction 

  • Request copies of your personal information 

  • Correct inaccurate or outdated information 

  • Understand how your information is used 

7.2 Consent Management 

  • Withdraw consent for marketing communications 

  • Opt-out of non-essential data collection 

  • Request deletion of information (subject to legal requirements) 

7.3 Complaints Process 

  • Contact us directly: hello@tastydietitian.com.au 

  • Internal review within 30 days 

  • External complaint to Office of the Australian Information Commissioner (OAIC) 

 

8. Retention Periods 

  • Client Records: 7 years after last consultation (professional requirement) 

  • Marketing Data: Until unsubscribe request or business closure 

  • Financial Records: 7 years (ATO requirement) 

  • Survey Responses: 3 years or until business purpose fulfilled 

 

9. Children's Privacy 

We do not provide services to individuals under 20 years of age. Our services are designed for adults (20+) seeking nutrition education and lifestyle optimisation. 

Age Verification: Clients must confirm they are 20 years or older when booking services or accessing resources. 

Under 20 Referrals: Individuals under 20 seeking nutrition guidance will be referred to appropriate paediatric dietitians or family-focused nutrition professionals. 

 

10. Updates to This Policy 

We may update this Privacy Policy to reflect: 

  • Changes in privacy legislation 

  • New business practices or technologies 

  • Enhanced protection measures 

Notification: We will notify you of significant changes via email or website notice. 

 

11. Contact Information 

Privacy Officer: Samantha Gray 

Business Name: The Tasty Dietitian 

ABN: 41919798407 

Email: hello@tastydietitian.com.au 

Location: Gold Coast, Queensland, Australia 

For privacy complaints or concerns, contact us using the above details.